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Faculty Directory

Sara M. Torti

Clinical Professor of Business Administration





Personal Website



MBA, Harvard Business School, 2007; AB, Harvard College, 2003

Areas of Expertise

Product launch and scaling, new business creation, platform and app-based monetization, subscription services


Sara Torti is a senior product and operating executive who has focused extensively on creating and scaling technology-based businesses. Over her career she has grown products from zero to hundreds of millions of dollars in revenue, built and launched products to billions of users, and grown and scaled teams to thousands of people.

Sara Torti was most recently the COO of the Google Operations Center, a Google “bet” and independent company she was recruited to design, launch, and grow from a concept into an operating business. The company was built to leverage technology and business model innovation to provide enhanced customer service across multiple Google product lines and was built to support hundreds of millions of customer interactions annually. Under her leadership, Google was able to launch this new business within nine months and scale to almost two thousand employees in two international locations within its first year of operations.

Professional Activities

Academic positions

  • Clinical Professor of Business Administration, Tuck School of Business, 2021

Nonacademic positions

  • Google, 2007–21
  • The World Bank, 2003–05

Professional service positions

  • Cofounder and previous co-chair, Google Women in Product Group
  • Member, Google CEO taskforce: product-management hiring
  • Member, Google CEO taskforce: sharing and product interconnectedness
  • Member, Google Product Management Hiring Committee, Promotions Committee, MBA Hiring Committees
  • Google Steering Committee member: Product Management Learning and Development
  • Google Steering Committee member, Diversity Council for Google GEO Organization

Boards & committees

  • Founding sponsor and selection committee co-chair, Harvard Innovation Challenge
  • Board of Directors, Gluten Intolerance Group